Revenue Cycle Management
Healthcare Blog

Investing (not MONEY) in Patient Experience Can Help Hospital Revenue

Investing (not MONEY) in Patient Experience Can Help Hospital Revenue

The patient experience is a critical factor that sometimes gets ignored in the hospital setting (or maybe not… but it DOES get forgotten). The primary focus of a hospital is to heal the sick and cure the injured. However, hospitals are also businesses interested in not only covering their costs but making a profit as well. As a result, the patient experience has to be kept as a (top) priority.

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Topics: Patient Pay, patient satisfaction, hospital patient satisfaction, healthcare receivable management, patient experience