Work Design
When I brainstorm the attributes of good work design, I come up with the following shortlist:
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All the work is planned and planned in advance of a start date
- Everyone involved in the plan knows the plan
- Work within the plan is broken down into logical parts
- All the people doing the work have clear role assignments
- All the people doing the work are properly trained
- Everyone involved in the plan knows their respective accountabilities
- Plans are documented and readily accessible
- Revisions and changes are captured (dates, reasons), documented, and communicated
- The plan utilizes simple metrics to comprehensively measure production
- The plan utilizes simple metrics to comprehensively measure performance
