Revenue Cycle Management
Healthcare Blog

Must Read Books for Revenue Cycle Management Teams

Revenue Cycle Management Teams continue to stare down a monstrous business agenda. System conversions (pre and post), new business platforms (like ICD-10), acquisitions, consolidations, navigating the Affordable Care Act, and compression (shrinking revenues coupled with increased expenses) are just some of the difficult and complex jobs that make up most provider’s ‘to do’ list. No deus ex machina, no silver bullets, and no superheroes to save the day – winning will simply require a lot of calculated (tough) decisions and a lot of hard work.

As it is with sporting events and political campaigns, intangibles and soft skills will play a big role in determining whether leaders and managers within Provider organizations win. So looking at the keys to success for Revenue Cycle Management Teams – and in the category of intangibles and soft skills -- I see three elements that are musts:

  1. Leadership
  2. Change
  3. Change Management
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Topics: Training, Continued Education

Employee Scorecards for Revenue Cycle Management

In my last blog Revenue Cycle Management, Way Downstream I said employee scorecards are a great tool to use within a revenue cycle management strategy. I wrote this blog to pass along tips and techniques for setting up and administering employee scorecards. Click here to download a sample Employee Scrorecard template. 

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Topics: Employee Relations, Revenue Cycle Management, Training

Top 10 Motivators to Prepare for ICD-10... NOW!

Incase you live under a rock and don't know what ICD-10 is, well... it's the abbreviation for the 10th version of The International Classification of Disease - a universal system of coding (first created in 1983 and completed in 1992) used by physicians and other healthcare providers to classify and code all diseases, diagnoses, symptoms, abnormal findings, procedures, and external causes of injury recorded in conjunction with hospital care in the United States.

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Topics: ICD-10, ICD-10 compliance, Training, reasons to prepare, coding