Healthcare executives today are faced with a critical challenge: to outsource or not to outsource? It’s the question on everybody’s mind, and for good reason. Choosing between an outsourced or in-house revenue cycle management (RCM) solution isn’t easy, and there is a lot to consider before you make your final decision.
Topics: Revenue Cycle Management
It should come as no surprise that the most successful healthcare business process outsourcing companies have a lot in common with each other. They know how to get the job done the right way, the first time, without any surprises. That's why they're so awesome at what they do.
Topics: Healthcare BPO Companies
Patient privacy matters, and that includes protecting them from unwanted phone calls.
TCPA, (Telephone Consumer Protection Act) has done a great job in preventing automated calls absent prior patient consent. But what happens when those phone calls regarding important patient information get blocked?
Topics: TCPA Compliance in Healthcare
So you and your team finally have the right denial management solution in place… congrats! I’m sure it took some heavy thinking to get it in a good place—one that improves claim reimbursements and patient satisfaction (the good solutions do)! But, just because you have a strong strategy on paper doesn’t mean your work is over.
Topics: Denial Management Strategy
No one likes to handle incomplete insurance claims. Not you—or us, frankly. But you know what’s 1,000x more annoying than managing denied claims? Losing out on time and money because you don’t have proven denial management solutions in place to handle those unpaid insurance claims—that’s what.
Topics: Denial Management Solutions
You know the ones—stress-inducing, revenue-compromising, how-the-BLEEP-could-they-forget-to-mention-their-history-of-blood-clots denials that cause you and your organization to sacrifice a lot of money. Millions of dollars in claim denials can build up quickly and if you don’t implement a strategy to reduce and manage your denials, you’re leaving a significant amount of revenue on the table.
Topics: Patient Denial Management
New Denial Management Solutions are making a major, positive impact on insurance reimbursement revenue for hospitals and healthcare practices.
The healthcare landscape is constantly changing in both technology and practices—and it can be hard to keep up with the whirlwind of new information.
Whether it’s the new IDC-10 regulations, new health systems, or new pains from attempting to juggle these challenges all at once, 2015 looks to be a challenging year for healthcare CFOs, and many are expressing their dread over the year to come. It’s critical that you’re able to conquer these new challenges, and can focus on successfully maneuvering these new roles and responsibilities.
Financial woes were a common resonating theme throughout the healthcare industry in 2014 and all signs are pointing to a 2015 that follows the same trend. Healthcare organizations are being forced to reestablish budgets and rearrange strategies largely in part to the following:
Topics: Revenue Cycle Management, Healthcare BPO Companies, Revenue Cycle Services
The thought of reimbursement reductions coupled with the threat of ICD-10 preparedness (or lack thereof) in 2015 has created a healthcare environment that leaves much to be desired. At this point in Q4 you’ve been trying, maybe even agonizing, all year to reduce expenses, increase patient retention and maximize your patient and payer collections- all without compromising quality of care. Ring a bell?
Topics: ICD-10, ICD-10 compliance
